Support

Write to support@boardgamebank.com. Tell us what you did, what you expected, and what happened instead.

Common questions

Do I need an account?

No. You can run a whole game offline. An account is only needed to share a game with other players' phones.

I made a wrong transaction.

Open the log, tap the row, and correct or delete it. Balances are recalculated and everyone sees the change.

A player joined late.

Add them from Players. They start with the current starting balance. Payments to "all players" made before they joined do not affect them.

Someone's phone lost the connection.

The app reconnects on its own and refreshes the game. If it does not, scan the QR code again.

Can players move money themselves?

Not yet. Only the moderator moves money. Players can change their own name, colour and icon.

How do I delete my data?

Delete any game from the home screen, or delete your whole account. See Delete account.