Support

Write to support@boardgamebank.com. Tell us what you did, what you expected, and what happened instead.

Common questions

Do I need an account?

No. You can run a whole game offline. An account is only needed to share a game with other players' phones, and the players who join never need one.

I made a wrong transaction.

Open the log, tap the row, and correct or delete it. Balances are recalculated and everyone sees the change.

A player joined late.

Add them from Players. They start with the current starting balance. Payments to "all players" made before they joined do not affect them.

Someone's phone lost the connection.

The app reconnects on its own and refreshes the game. If it does not, scan the QR code again.

Can players move money themselves?

Not yet. Only the moderator moves money. Players can change their own name, colour and icon.

A game says it is read-only. Why?

It was shared from a different account than the one you are logged in with, the moderator deleted it, or your code was revoked. You can still browse it. Log in with the right account to continue it, or leave it from the menu.

How do I delete my data?

Delete any game from the home screen. To erase everything, open Preferences and tap Request erasure of my personal data. If you can no longer log in, request a one-time link on the Delete account page.